My NJOI app
Learn more about using My NJOI app to manage your NJOI purchases.
What is My NJOI app?
Can all NJOI customers use the My NJOI app?
Can I purchase Astro First & Astro Best movies through the My NJOI app or do I need to go channel 480/481 to purchase them?
Can I watch my favorite shows on the My NJOI app?
How are my credit card details authenticated before purchasing?
How do I check my purchases via the My NJOI app?
How do I make a purchase on the My NJOI app?
How do I set up my account on My NJOI app?
How do I top up my account on My NJOI app?
How far back can I view my transaction history?
How long will it take for the activation of the channel/pack after a purchase has been made on My NJOI app?
How much money can I store on My NJOI app?
How safe is it for me to use My NJOI app?
I conducted a successful transaction using My NJOI app but the transaction is not reflected in my bill statement. Why is this happening?
I still have credit in my NJOI app, upon termination of my NJOI service, what will happen to my credits in the app?
If I have more than one smartcard, what do I do?
I am no longer using NJOI, how do I remove my account from the My NJOI app?
Is there a daily limit to the number of transactions that I can perform through My NJOI app? Is there any spending limit for each transaction?
Software compatibility for My NJOI app
Is there any auto-renew option available on the NJOI website or My NJOI app?
Are customers able to store their credit/debit card details for future purchases?
What should I do if I suspect that my phone has been stolen or the confidentiality of My NJOI app has been compromised?
Where can I download My NJOI app and is it free?
Which language is My NJOI app available in?
Why can't I purchase prepaid packs and channels?
Will I be notified before My NJOI app credit expires?