STEP 1
Try to change channels on your Astro remote.
INDICATOR: LED blinking 3 times / NO LED blink
SOLUTION: Replace new battery
Proceed to STEP 2.
INDICATOR: LED blinking 1 time
Confirm it's not your Astro remote faulty, let's proceed to STEP 3.
STEP 2
If issue remain after the battery replacement, this might be due to your Astro remote faulty.
You may walk-in to our nearest Customer Service Center for the replacement or purchase it directly from Astro Go Shop here.
STEP 3
You need to refresh the box setting by initiate manually from box front panel.
Refer to Refresh Box setting guide here.