Try to change channels on your Astro remote.
INDICATOR: LED blinking 3 times / NO LED blink
SOLUTION: Replace new battery
Proceed to STEP 2.
INDICATOR: LED blinking 1 time
Confirm it's not your Astro remote faulty, let's proceed to STEP 3.
If issue remain after the battery replacement, this might be due to your Astro remote faulty.
You may walk-in to our nearest Customer Service Center for the replacement or purchase it directly from Astro Go Shop here.
You need to refresh the box setting by initiate manually from box front panel.
Refer to Refresh Box setting guide here.