Technical Troubleshooting
Find out how to resolve NJOI technical issues and more.
Service Currently Not Available (SCNA)
Please ensure that your Astro Smart Card is fully inserted (S1)
Please insert the correct Astro Smart Card with the arrow facing up (S2)
You have inserted the wrong smart card. Please insert the correct Smart Card (S14)
Box no power
Blank Screen / No Video / Blue Screen / No Signal
Box hang at channel